Shipping policy
There are 2 methods of shipping, Australia post is our shipping carrier.
*Please note that shipping times may vary due to COVID-19 disruptions, extreme weather conditions, or any unforseen events beyond Seoul Collection's control.
| Delivery Method | Cost | Delivery Timeframes |
|
Standard Australia Post Parcel |
FREE on orders over $80 within Australia $10.95 regular tracked |
Under normal circumstances Australia Post aims for:
|
|
Express Australia Post Parcel |
$14.45 express tracked |
Under normal circumstances Australia Post aims for:
|
Once orders are placed, they are not able to be edited, added to or cancelled.
If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).
We endeavour to process and dispatch all online orders within 1-3 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with a tracking number.
*Please note that during peak periods (Sales, Public Holidays, or the day after Public Holidays) dispatch times may be longer.
AUTHORITY TO LEAVE
To minimise the transmissible spread of COVID-19 our delivery partners are aiming to provide an entirely contactless delivery, and so signatures will not be required when delivering your order. All orders will be shipped with Authority To Leave (ATL). ATL deliveries authorise the delivery driver to leave your parcel in a safe location at the delivery address. Once delivery is completed, any lost or stolen items will be the responsibility of the customer and no replacements will be offered by Seoul Collection. Seoul Collection is not responsible for parcels left on premise that is exposed to the sun, rain or any other weather conditions. Alternatively, you can opt to have your order delivered to a P.O Box or secure Australia Post Parcel Locker.
INTERNATIONAL SHIPPING (In AUD)
| Weight |
Zone 1 New Zealand |
Zone 2 Asia Pacific |
Zone 3 US & Canada |
Zone 4 UK & Europe |
Zone 5 Rest of the World |
| 0 - 0.5 kg | $17.95 | $22.95 | $25.95 | $30.95 | $37.95 |
| 0.51 - 1 kg | $23.95 | $33.95 | $37.95 | $42.95 | $53.95 |
| 1.01 - 1.5 kg | $28.95 | $44.95 | $49.95 | $54.95 | $68.95 |
| 1.51 - 2 kg | $34.95 | $55.95 | $61.95 | $60.95 | $84.95 |
|
Every Additional 0.5 kg (Max. 20 kg) |
$34.95 +$5.95/0.5kg |
$55.95 +$6.95/0.5kg |
$61.95 +$7.95/0.5kg |
$60.95 +$8.95/0.5 kg |
$84.95 +$10.95/0.5kg |